Welcome to DasslDenim! We are committed to providing you with exceptional service and ensuring that your orders are delivered promptly and securely. If you have any questions or concerns about this shipping policy or our practices, please contact us at info@dassldenim.com.

 

Shipping Information

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When you place an order on our website https://www.dassldenim.com, you trust us to deliver your products in a timely and safe manner. We take this responsibility very seriously. In this shipping policy, we describe our shipping processes, options, and other relevant information. We hope you take some time to read through it carefully, as it is important.

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Order Processing Time

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• All orders are processed within 3-4 business days (excluding weekends and holidays) after receiving your order confirmation email.​

 

Shipping Rates and Delivery Estimates

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• Free shipping of deliveries over £60, shipping charges will be applied to deliveries under.

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• We offer several shipping options, including standard, expedited, and express delivery. The cost and delivery time for each option will vary based on your location and the shipping method selected..

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Shipping Methods and Carriers

 

• We use a variety of shipping carriers including Royal Mail, UPS, FedEx, and DHL to deliver your orders.
   

• The carrier used for your order will depend on the delivery address.

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International Shipping

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• We offer international shipping to many countries. Shipping charges and delivery times will vary based on the destination.

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• Please note that international orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. DasslDenim is not responsible for these charges if they are applied and are your responsibility as the customer..

 

Order Tracking

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• Once your order has shipped, you will receive a shipment confirmation email that includes a tracking number.

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• You can track your order using the tracking number provided through the carrier’s website.

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Shipping Restrictions

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• We do not ship to P.O. boxes or APO/FPO addresses.

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• Certain items may be restricted from shipping to certain destinations due to size, weight, or regulatory restrictions.

 

Delivery Issues

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• If your order arrives damaged or you receive the wrong items, please contact us immediately at info@dassldenim.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

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​Missed Deliveries

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• If a delivery is attempted and you are not available, the carrier may leave a notice with instructions on how to receive your package. It is your responsibility to follow up with the carrier to arrange re-delivery or pick up.

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​Contact Us

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• For any questions or concerns regarding our shipping policy, please contact us at info@dassldenim.com. We are here to assist you and ensure a smooth delivery experience.

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​Changes to This Shipping Policy​

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We may update this shipping policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

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We will notify you of any changes by posting the new shipping policy on this page. You are advised to review this shipping policy periodically for any changes. Changes to this shipping policy are effective when they are posted on this page.