Returns

Welcome to DasslDenim! We are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward return process. If you have any questions or concerns about this return policy or our practices, please contact us at info@dassldenim.com.

Return Eligibility

Items must be returned within 30 days of the purchase date.

Items must be unworn, unwashed, and in the original condition with all tags attached.

Sale items and gift cards are not eligible for return.

How to Initiate a Return

Receive Return Authorization: Once your return request is approved, you will receive a return authorization number and further instructions.

Package Your Return: Securely package the items you wish to return, including the return authorization number inside the package.

Ship Your Return: Send the package to the address provided in the return authorization email. We recommend using a trackable shipping service or purchasing shipping insurance.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part.

We do not accept responsibility for items lost or damaged in return transit.

Refunds

Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Original shipping costs are non-refundable.

Exchanges

If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

Exchanges are subject to product availability.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately at info@dassldenim.com with your order number and a photo of the defect or damage. We will work with you to resolve the issue promptly.

Non-Returnable Items

Certain items are non-returnable for hygienic reasons, including but not limited to underwear and swimwear.

Gift cards are non-returnable and non-refundable.

Late or Missing Refunds

If you haven’t received a refund within 7 business days of approval, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at info@dassldenim.com.

Contact Us

For any questions or concerns regarding our return policy, please contact us at info@dassldenim.com. We are here to assist you and ensure a satisfactory shopping experience.

Changes to This Return Policy

We may update this return policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

We will notify you of any changes by posting the new return policy on this page. You are advised to review this return policy periodically for any changes. Changes to this return policy are effective when they are posted on this page.

Anchor 1